If you're a
creative person and have ever released anything then you’ll probably know what deafening
silence is like. However if you somehow managed to promote it to the level
where people talk about it, then unless you have created a somehow perfect work
of art, someone will think it sucks. I mean, fair enough if 99.9% of people
think it sucks then, sorry, it probably does suck but even if it's fantastic,
super-innovative and mind blowing there will be a contingent of people out
there who think it's awful, the worst, and that it should be burned, and
they'll happily go onto the internet to say so… repeatedly… whenever it’s
mentioned.
Perhaps
unsurprisingly, a lot of people will take that kind of behaviour as a personal
insult. They think THEY are being insulted, that the poster's hatred is an indictment
of their failures as a human being rather than an opinion on the art they
created. Their self defence will kick in and they’ll start to feel hatred
towards that person and, in extreme examples like the whole Digital Homicide /
Jim Sterling debacle, they can go Captain Ahab like a motherfucker, become
convinced that any criticism is an attempt to destroy them and manage to do a
fine job of destroying themselves through their insane crusading.
While an
extreme example, Digital Homicide are a good case study. Had they ignored the
bad reviews they got, or took it in good grace they'd just be another game
manufacturer with a bad rep, doing their thing (Of which there are many). But
because they decided to viciously attack the reviewer, and even worse, attempt
legal action, a ton of groups appeared on Steam to attack Digital Homicide and expose
them for being assholes. All of this exploded in the end with Digital Homicide
trying to get the personal info of a load of steam users from Valve so he could
serve them with legal summons. Valve extended a gigantic middle finger and
said, "fuck off, you're not selling your shite games here anymore"
and boom. No more business.
Whatever art
form you work in, this is a perfect example of how not to handle an audience.
I've seen bands do the same and either self-destruct or get damn close because
of it. And this is why you need to separate your creations from yourself.
Here's a few
things to remember:
1)
Exaggerating hate is a comic technique.
Ever since
people hooked onto the idea that using vicious language can be funny, it's been
used pretty much whenever something is seen as sub par. In fact it’s become a
knee jerk reaction. "The new album by BottyChop is worse than the
holocaust", or "I'd rather dine on the faeces of a rancid goat for
three weeks than read that book again". This is pretty much a normal
reaction now. Yes, the shit of a rancid goat is now normal.
So in truth,
"The new album by BottyChop is worse than the holocaust", actually
means, "I didn't enjoy the BottyChop album very much". But that doesn't
gain any AWESOMEZ points or likes/retweets from people who found it funny, so
the exaggeration comes out. This is simply how our language has evolved, nearly
everything is hyperbolic. It's either so amazing it sets the sky ablaze or so
terrible it raises demons made out of sick and dogshit from the bowels of the
Earth.
2) Your mind
will concentrate on the bad
The human
brain is a wonderful thing, it's also a massive bastard, as pretty much anyone
who’s ever tried to sleep can tell you. You can read 20 things saying how great
your work is and then read one saying it's wank and it can send you into a
despair spiral. All of the nice things people said meant nothing, they didn't
mean it, they were just being nice, but this one person who said it was monkey
turds did, THEY WERE THE ONLY HONEST ONE. It gets under your skin and plants a
fast growing seed of self doubt.
Combatting
this can be hard, obviously creating distance between you and your art helps,
but sometimes that's not enough and it's why a lot of people don't google their
work. Basically the old axiom of "you can't please everyone" is good
to keep in mind here, even if it sounds lame. Because it happens to be 100%
true.
3) Sometimes
these comments are made with hope in mind
Sometimes the
source of vitriol can be a perceived betrayal. They loved your earlier work but
the direction you took your next piece in is pretty much anathema to them, so
they spit venom in your face. As an example I'll give my own feelings on ReFX
the plugin manufacturer.
ReFX once did
innovative cool VST plugins like QuadraSID, PlastiCZ and even the oft overused
Vanguard. Now those plugins aren’t even for sale on their website, as if they’re
an embarrassment, and all they sell is their lame rompler, expansions for it
and stupid sample packs for lazy arses who can't be arsed to make their own
sounds. I've poured enough salty hatred on that company in the past for
changing from a company that catered to people like me to a company that caters
for people I have... frankly... not a lot of respect for.
So if ReFX
did a 180 and went back to making proper plugins would it make me happy? Hell
yeah, I'd jump right on that bandwagon. Because all of my hatred is, at the
back of my hind brain, an attempt to get them to listen and realize their
error. I don't hate THEM, I hate the decision they made.
4) Opinions
change
Blade Runner,
Considered a classic now, was universally panned upon release, and it took
about 10 years for people to truly appreciate it for the masterwork it was.
Maybe you're just ahead of your time. Maybe you made Blade Runner.
5) This is
release focussed
If you'd
brought out a different album they wouldn't be insulting you. They’d probably
be praising you. This is pretty much the absolute proof of the need for
art/artist separation. Think of Pre and Post-"Play" Moby. Before Play
he was a techno artist with a good rep. When Play came out it was loved by the
media initially and then it was severely overplayed so people started to hate
him. Had he released an album nothing like Play instead, things would have been
different.
6) Some
people just ARE assholes.
Yeah, there's
no avoiding this one. They're not assholes because they hate your stuff. The
fact that they hate your stuff is immaterial. Some people are just complete....
unavoidable... assholes. And there's no excuse for that, you just have to write
them off.
So I showed you
earlier how NOT to handle your audience with Digital Homicide, so how do you?
You can
choose to ignore it all, and that's a valid approach. You're a creative and you
can let your art speak for you, and if this piece doesn't work for people,
maybe the next will. The one thing you can't do is go in accusatory or turning
it into an insult fight, well... unless you want to be perceived as an asshole.
Ok, strap
your armour on, you're going in.
If you engage
with someone who starts from a vitriolic standpoint, they are very unlikely to
flip round immediately. It's more likely to be like trying to calm a wild
animal. You have to keep your cool, treat them with respect, even when they're
not treating you with it and eventually they come round. If you have a fragile
ego this can be hard, because they may resort to personal insults (you may have
learned to separate art from the artist but they may not have) and if you need
a way out make sure you leave it friendly, DO NOT return personal insults.
A lot of the
time people just want to be heard, they want to know their opinion counts for
something. Show you’ve heard it and that you respect it and people who don’t
necessarily like your work will be more in your court when the next one comes
out.
Anyway, sorry
this article kind of petered out. But the message is this:
You are not
what you make. Nothing you make could ever contain all the complexities and
contradictions that make you you. At best all it can ever be is a footprint in
the sand, an echo of who you were when you made it. A person you no longer are
as you are ever changing.
So don’t make
the mistake others make. Separate yourself from your art.
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